---
title: "How can I track and manage non-job event blocks on the Dispatch Board?"
slug: "how-can-i-track-and-manage-non-job-event-blocks-on-the-dispatch-board"
tags: ["Area - Dispatching", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T03:29:48Z
published: 2026-10-15T03:29:48Z
canonical: "help.servicetitan.com/how-can-i-track-and-manage-non-job-event-blocks-on-the-dispatch-board"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I track and manage non-job event blocks on the Dispatch Board?

## Problem

You want to know how to track and manage gray non-job event blocks on your Dispatch Board.

## Solution

### Manage non-job event blocks on the Dispatch Board

1. Identify non-job events by regularly reviewing your Dispatch Board for gray non-job event blocks. ![Viewing non-job event on Dispatch Board](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-track-and-manage-non-job-event-blocks-on-the-dispatch-board-image-bgz3gc1s.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A39%3A32Z&se=2026-11-09T12%3A39%3A32Z&sr=c&sp=r&sig=62%2BkUvcGNxeejaCHxQZAtdEmxfAS4Tw4gaJSfcFWYWk%3D)
2. If needed, you can complete in-progress non-job events early. ![Cursor clicking Complete Event](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-track-and-manage-non-job-event-blocks-on-the-dispatch-board-image-y0k4k1m0.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A39%3A32Z&se=2026-11-09T12%3A39%3A32Z&sr=c&sp=r&sig=62%2BkUvcGNxeejaCHxQZAtdEmxfAS4Tw4gaJSfcFWYWk%3D)
3. You can also edit and delete non-job events directly from the Dispatch Board. ![Viewing Edit Event button](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-track-and-manage-non-job-event-blocks-on-the-dispatch-board-image-h05fk23f.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A39%3A32Z&se=2026-11-09T12%3A39%3A32Z&sr=c&sp=r&sig=62%2BkUvcGNxeejaCHxQZAtdEmxfAS4Tw4gaJSfcFWYWk%3D)

For more, see [Schedule and manage non-job events](/commercial/docs/schedule-and-manage-non-job-events).

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)