---
title: "How can I fix unexpected item limits in Discounts and Fees for accurate sales reports?"
slug: "how-can-i-fix-unexpected-item-limits-in-discounts-and-fees"
tags: ["Area - Pricebook", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T02:38:40Z
published: 2026-10-16T02:38:40Z
canonical: "help.servicetitan.com/how-can-i-fix-unexpected-item-limits-in-discounts-and-fees"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I fix unexpected item limits in Discounts and Fees for accurate sales reports?

## 

## Problem

A limit was mistakenly set on the item under Discounts and Fees. This caused incorrect gross figures in sales reports.

## Solution

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

### 

### Change discount type

1. Go to the navigation bar and click **Pricebook**.
2. In the side menu, click **Discounts & Fees**.
3. Find the item.
4. Click ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A21Z&se=2026-11-09T12%3A21%3A21Z&sr=c&sp=r&sig=p9gUHst0ioUh63RD4WOh6ZeLBzNAVTpnf2sreZ11UGc%3D) .
5. In the **Discount Type** field, change the discount type from *Fixed Amount* to *Percentage*.
6. Set the *Discount Limit* to zero.
7. Change *Discount Type* back to *Fixed Amount.*
8. Enter the correct amount.
9. Save your changes.

This process removes the unexpected limit and ensures your sales reports are accurate.