How can I create a report in ServiceTitan that shows all addresses that have not been verified?

Problem

You need to create a report showing all addresses that haven't been verified but are unsure how to do so.

Solution

Workflow Summary

Create a Customer Locations report and add the Validation Status column. Set a date range to view unverified addresses.

This report may not show all unvalidated addresses, as the report runs based off of work order data. If no work orders have been created for a customer location, it won't appear in the report.

Create a Customer Locations report

1. Go to Reports in the main navigation menu.

2. On the All Reports screen that opens, click Create Report.

3. Follow the steps to create a custom report based on the Locations report template.

4. In the Columns to be displayed in the report section, add Validation Status.

5. Give the report a name, select a category to display the report in, and provide an optional description.

6. When you're finished, click Save.

7. Use the filters to narrow down your report results.

   Note: The Date filter corresponds to work order dates, so make sure there is a column on your report that provides work order related data.

8. When you're finished setting filters, click Run Report.