---
title: "How can I allow a user to add or edit Blocked Numbers?"
slug: "how-can-i-allow-a-user-to-add-or-edit-blocked-numbers"
tags: ["Area - Phones", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Role - Owner Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T02:06:43Z
published: 2026-10-16T02:06:43Z
canonical: "help.servicetitan.com/how-can-i-allow-a-user-to-add-or-edit-blocked-numbers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I allow a user to add or edit Blocked Numbers?

## Problem

One of my employees can't add or edit blocked numbers.

## Solution

Follow the steps to grant the necessary permission to the employee to add blocked numbers.

### Enable a permission

1. Go to **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-allow-a-user-to-add-or-edit-blocked-numbers-image-9c9y4gjv.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A18Z&se=2026-11-09T12%3A10%3A18Z&sr=c&sp=r&sig=jUK%2FEOfQ1RYVNftZABThcJlZ1%2BOKL5j4ohG06NGCRVM%3D) > People > Employees.**
2. Find the employee and click Edit ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-allow-a-user-to-add-or-edit-blocked-numbers-image-knk4cvim.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A18Z&se=2026-11-09T12%3A10%3A18Z&sr=c&sp=r&sig=jUK%2FEOfQ1RYVNftZABThcJlZ1%2BOKL5j4ohG06NGCRVM%3D).
3. Go to the *Permissions* sections.
4. Find the *Phone Settings* permission and click to enable it. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-allow-a-user-to-add-or-edit-blocked-numbers-image-6fe4s57v.jpg?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A18Z&se=2026-11-09T12%3A10%3A18Z&sr=c&sp=r&sig=jUK%2FEOfQ1RYVNftZABThcJlZ1%2BOKL5j4ohG06NGCRVM%3D)
5. When finished, click **Save Changes.**