---
title: "Deactivate inventory locations"
slug: "deactivate-inventory-locations"
tags: ["Area - Inventory and POs", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T00:19:47Z
published: 2026-10-16T00:19:47Z
canonical: "help.servicetitan.com/deactivate-inventory-locations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivate inventory locations

## Problem

Users may encounter problems deactivating inventory locations due to pending purchase orders, negative quantities and active trucks.

## Solution

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

### Deactivate inventory locations

Before an inventory location can be deactivated, there must not be any pending purchase orders, negative quantities or active trucks.

**Diagnose the solution**

1. Go to **Inventory > Inventory locations > Warehouses**.
2. Click on the *Warehouse Name* to see all items.
3. If there are any negative numbers in the *Total Qty* column they need to be cleared, see below.
4. If there are any positive numbers in the *Qty on Order* column, the pending purchase order must be updated.
5. Click on **Back to Warehouses**
6. Click on the **Trucks** tab
7. In the *Warehouse* filter dropdown, select the checkbox next to the warehouse and click **Apply**.
8. If there are any trucks listed, they need to be removed from that warehouse, see below.

**Clear a Negative Quantity (if needed)**

1. Go to **Inventory > Adjustments**
2. Click on **Create New**
3. Add the item with the negative quantity to the inventory location
4. Click **Save**. Repeat as needed for additional negative quantities.

**Clear Pending Purchase Orders (if needed)**

1. Go to **Inventory > Inventory locations > Warehouses**.
2. Click on the *Warehouse Name* to see all items.
3. Click on the item with the quantity on order.
4. In the *Transactions* table, click on the hyperlink in the *Transaction Source* column. The *Purchase Order* opens.
5. Click on the **Actions** drop-down and select **Edit**.
6. Change the *Inventory Location* to a different warehouse.
7. Click **Save**. Repeat as needed for additional items.

**Remove Trucks (if needed)**

1. Go to **Settings > Inventory or Purchasing > Inventory Locations**
2. Use the **Warehouse** filter to narrow the list of assigned trucks
3. Click on **Edit** next to any truck assigned to that warehouse.
4. In the *Warehouse Attached* dropdown, select a different warehouse.
5. Click **Save**. Repeat as needed for all assigned trucks.

Once the pending purchase orders, negative quantities and assigned trucks are removed:

**Deactivate the inventory location**

1. Go to **Settings > Inventory or Purchasing > Inventory Locations > Warehouses**
2. Click on the checkbox next to the location you wish to deactivate
3. Click on **Deactivate**.