--- title: "Complete an appointment in the ServiceTitan Field Mobile App" slug: "complete-an-appointment-in-the-servicetitan-field-mobile-app" tags: ["Area - Field Mobile App (FMA)", "Area - Jobs, Appts, Projects", "Focus - Construction", "Focus - Service Replacement", "Role - Technician", "Type - Commercial", "Type - Residential"] updated: 2026-10-29T14:23:11Z published: 2026-10-29T14:23:11Z canonical: "help.servicetitan.com/complete-an-appointment-in-the-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Complete an appointment in the ServiceTitan Field Mobile App ## Overview Use *Close Out* options to mark yourself as *Done Working* on an appointment or mark the appointment as *Done*. This updates the appointment's status, ensuring all work is properly tracked. After all technicians and appointments are marked *Done*, you can then [complete the job](/commercial/docs/complete-a-job-with-the-servicetitan-field-mobile-app). --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). ## Things to know - You can't self-dispatch to an appointment that's marked *Done*. - In most cases, ServiceTitan requires at least one valid, active managed technician to perform work on a work order and generate a timesheet before it can be marked as complete, even if the work order's invoice is $0. If the work order is associated with a project, a managed technician with a timesheet entry must be on one of the work orders also associated with the project, excluding work orders with Sold estimates. For more, see [Managed technicians and non-managed technicians in the ServiceTitan Field Mobile App](/v1/docs/managed-and-non-managed-technicians-in-fma). > [!NOTE] > **Note:** If the work order does have a managed technician with a timesheet but you still see a message stating *Action Required: Managed Technician Not Detected*, review the [Common scenarios and solutions](/commercial/docs/resolve-the-managed-technician-not-detected-pop-up-2#common-scenarios-and-solutions) in [this article](/commercial/docs/resolve-the-managed-technician-not-detected-pop-up-2) for troubleshooting steps. ## Mark yourself as Done in the Field Mobile App The *Mark Myself as Done* option is only available if there are remaining technicians working on the appointment that you're trying to close out. To mark yourself as *Done*: 1. Open the work order and tap **Close Out**. ![HVAC maintenance work order marked working and confirmed, showing schedule, assigned technicians, and closeout option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20order%20details%20screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A19Z&se=2026-11-09T11%3A57%3A19Z&sr=c&sp=r&sig=k6k9t%2BlZ7mBAfwNCteqDQOfwTZFiA1BG9B0ZsY7tdDg%3D) 2. On the *Close Out* screen that opens, tap **Mark myself as done**. ![Options to manage appointments including marking as done and rescheduling.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-an-appointment-in-the-servicetitan-field-mobile-app-image-jfv61qql.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A19Z&se=2026-11-09T11%3A57%3A19Z&sr=c&sp=r&sig=k6k9t%2BlZ7mBAfwNCteqDQOfwTZFiA1BG9B0ZsY7tdDg%3D) 3. On the *Complete Appointment* screen that opens, tap **Mark myself as done**. ![Screen displaying appointment details and a button to mark completion of tasks.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-an-appointment-in-the-servicetitan-field-mobile-app-image-274qrgru.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A19Z&se=2026-11-09T11%3A57%3A19Z&sr=c&sp=r&sig=k6k9t%2BlZ7mBAfwNCteqDQOfwTZFiA1BG9B0ZsY7tdDg%3D) ## Mark an appointment as Done in the Field Mobile App The *Complete Appointment* option is only available if there are additional appointments scheduled for the same work order. To mark an appointment as *Done*: 1. Open the work order and tap **Close Out**. ![HVAC maintenance work order marked working and confirmed, showing schedule, assigned technicians, and closeout option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20order%20details%20screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A19Z&se=2026-11-09T11%3A57%3A19Z&sr=c&sp=r&sig=k6k9t%2BlZ7mBAfwNCteqDQOfwTZFiA1BG9B0ZsY7tdDg%3D) 2. On the *Close Out* screen that opens, tap **Complete Appointment**. ![Options for closing out an appointment, including completing or rescheduling it.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-an-appointment-in-the-servicetitan-field-mobile-app-image-uuf1r2w1.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A19Z&se=2026-11-09T11%3A57%3A19Z&sr=c&sp=r&sig=k6k9t%2BlZ7mBAfwNCteqDQOfwTZFiA1BG9B0ZsY7tdDg%3D) 3. On the *Complete Appointment* screen that opens, tap **Complete Appointment**. ![Screen displaying appointment details, forms status, and a button to complete the appointment.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-an-appointment-in-the-servicetitan-field-mobile-app-image-37t3jlxo.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A19Z&se=2026-11-09T11%3A57%3A19Z&sr=c&sp=r&sig=k6k9t%2BlZ7mBAfwNCteqDQOfwTZFiA1BG9B0ZsY7tdDg%3D) If your work order has transferred materials with unconsumed quantities, a warning appears before the appointment is completed. You can return to the *Consumption* tab to consume or return the remaining items, or proceed with completing the appointment. For more, see [Record inventory consumption for transferred materials in the ServiceTitan Field Mobile App](/commercial/docs/record-inventory-consumption-transferred-materials-servicetitan-field-mobile-app). > [!TIP] > **Tip:** If you have the *Enable Visit Assistant* permission, you can have customers review and sign required work order signatures from their own device, without needing to share yours. For more, see Use the contactless experience for required work order signatures in the ServiceTitan Field Mobile App. ## Want to learn more? - See [Complete a job with the ServiceTitan Field Mobile App](/commercial/docs/complete-a-job-with-the-servicetitan-field-mobile-app) A sales tech sells an estimate. -or- A service, maintenance, or install tech sells an estimate. -or- A CSR sells an estimate over the phone. Let's say the estimate total is below the sold threshold (the customer wants to schedule the work, but hasn't fully decided). [Learn more →](https://help.servicetitan.com/docs/understanding-estimates-vocab) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)