--- title: "Complete a job with the ServiceTitan Field Mobile App" slug: "complete-a-job-with-the-servicetitan-field-mobile-app" tags: ["Area - Jobs, Appts, Projects", "Area - Field Mobile App (FMA)", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement", "Role - Technician"] updated: 2026-11-02T08:28:53Z published: 2026-11-02T08:28:53Z canonical: "help.servicetitan.com/complete-a-job-with-the-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Complete a job with the ServiceTitan Field Mobile App ## Overview Complete a work order after all [technicians and appointments are marked Done](/commercial/docs/complete-an-appointment-in-the-servicetitan-field-mobile-app). This updates the work order's status, ensuring all work is properly tracked. To complete a work order, you need to complete the required forms, finalize the invoice, accept payment if the customer is paying right now, and get the customer's signature on the final invoice. > [!TIP] > **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A21Z&se=2026-11-09T11%3A57%3A21Z&sr=c&sp=r&sig=et21jTTEA0BKXoeLadkspbUtAo92DdYFtpf1bvW%2FuTQ%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A21Z&se=2026-11-09T11%3A57%3A21Z&sr=c&sp=r&sig=et21jTTEA0BKXoeLadkspbUtAo92DdYFtpf1bvW%2FuTQ%3D). ### Commercial businesses [KB - Complete a Job in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/tn13y0w0im?web_component=true&seo=true&videoFoam=false) ### Residential businesses [KB - Complete a Job in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/63e0zjy40o?web_component=true&seo=true&videoFoam=false) --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). ## Things to know - Don't complete a work order if there are more appointments or technicians on the work order. Any technicians working or scheduled on other appointments will lose access to the work order when it's completed. Instead, [mark the appointment as Complete](/commercial/docs/complete-an-appointment-in-the-servicetitan-field-mobile-app). - Additional steps may be required for your business's work order workflow. Check with your field manager to learn more about any additional steps you need to complete. - There are a few things that block a work order from being completed: - A required form needs to be filled out - Required signatures need to be collected - Required equipment details need to be entered - In most cases, ServiceTitan requires at least one valid, active managed technician to perform work on a work order and generate a timesheet before it can be marked as complete, even if the work order's invoice is $0. If the work order is associated with a project, a managed technician with a timesheet entry must be on one of the work orders also associated with the project, excluding work orders with Sold estimates. For more, see [Managed technicians and non-managed technicians in the ServiceTitan Field Mobile App](/v1/docs/managed-and-non-managed-technicians-in-fma). > [!NOTE] > **Note:** If the work order does have a managed technician with a timesheet but you still see a message stating *Action Required: Managed Technician Not Detected*, review the [Common scenarios and solutions](/commercial/docs/resolve-the-managed-technician-not-detected-pop-up-2#common-scenarios-and-solutions) in [this article](/commercial/docs/resolve-the-managed-technician-not-detected-pop-up-2) for troubleshooting steps. - If you have the *Book job* permission, you can tap **Schedule Another Work Order** from the *Close Out* screen to schedule a new work order for the same customer without exiting the Close Out flow. For more, see [Schedule another job during closeout in the ServiceTitan Field Mobile App](/v1/docs/schedule-another-job-during-closeout-in-fma). ## Complete a work order in the Field Mobile App 1. Open the work order and tap **Close Out**. ![HVAC maintenance work order marked working and confirmed, showing schedule, assigned technicians, and closeout option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20order%20details%20screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A21Z&se=2026-11-09T11%3A57%3A21Z&sr=c&sp=r&sig=et21jTTEA0BKXoeLadkspbUtAo92DdYFtpf1bvW%2FuTQ%3D) 2. On the *Close Out* screen that opens, tap **Complete Work Order**. > [!NOTE] > **Note:** If there are remaining technicians or appointments on the work order, you'll see *Mark myself as done* or *Complete Appointment* instead. All technicians and appointments on a work order must be [marked Done](/commercial/docs/complete-an-appointment-in-the-servicetitan-field-mobile-app) before you can complete the work order. ![Close Out menu offers appointment controls, with Complete Work Order highlighted for selection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/iOS%20work%20order%20label%20update.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A21Z&se=2026-11-09T11%3A57%3A21Z&sr=c&sp=r&sig=et21jTTEA0BKXoeLadkspbUtAo92DdYFtpf1bvW%2FuTQ%3D) 3. On the *Complete Work Order* screen that opens, tap **Complete Work Order**. > [!NOTE] > **Note:** Make sure required forms are filled out, required signatures are collected, and required equipment details are entered. ![Work order completion screen showing one appointment, three technicians, completed forms, and a completion button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Complete%20work%20order%20screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A21Z&se=2026-11-09T11%3A57%3A21Z&sr=c&sp=r&sig=et21jTTEA0BKXoeLadkspbUtAo92DdYFtpf1bvW%2FuTQ%3D) > [!NOTE] > **Note:** If needed, you can also complete a work order by tapping **Close Out > Mark myself as done** or **Complete Appointment > Close out work order instead**. ![User interface for completing an appointment with options and remaining appointments displayed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-a-job-with-the-servicetitan-field-mobile-app-image-3kqt1oxq.jpg?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A21Z&se=2026-11-09T11%3A57%3A21Z&sr=c&sp=r&sig=et21jTTEA0BKXoeLadkspbUtAo92DdYFtpf1bvW%2FuTQ%3D) If your work order has transferred materials with unconsumed quantities, a warning appears before the appointment is completed. You can return to the *Consumption* tab to consume or return the remaining items, or proceed with completing the appointment. For more, see [Record inventory consumption for transferred materials in the ServiceTitan Field Mobile App](/commercial/docs/record-inventory-consumption-transferred-materials-servicetitan-field-mobile-app). > [!TIP] > **Tip:** If you have the *Enable Visit Assistant* permission, you can have customers review and sign required work order signatures from their own device, without needing to share yours. For more, see Use the contactless experience for required work order signatures in the ServiceTitan Field Mobile App. ## Want to learn more? - See [Complete an appointment in the ServiceTitan Field Mobile App](/commercial/docs/complete-an-appointment-in-the-servicetitan-field-mobile-app) A sales tech sells an estimate. -or- A service, maintenance, or install tech sells an estimate. -or- A CSR sells an estimate over the phone. Let's say the estimate total is below the sold threshold (the customer wants to schedule the work, but hasn't fully decided). [Learn more →](https://help.servicetitan.com/docs/understanding-estimates-vocab) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)