--- title: "Branch-based purchasing" slug: "branch-based-purchasing" tags: ["Area - Leads and Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"] updated: 2026-10-15T04:22:10Z published: 2026-10-15T04:22:10Z canonical: "help.servicetitan.com/branch-based-purchasing" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Branch-based purchasing ## Overview You can check the default branch associated with the vendor you're going to purchase from. > [!NOTE] > **Note:** Depending on your account's configuration, you might see one or more of the following: > > - *Items and Pricing* instead of *Pricebook*. > - *Customer* instead of *Homeowner*. > - *Procurement* instead of *Inventory*. > > The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq). --- ### #### Who uses this feature - Owners, Pricebook administrators, purchasing and warehouse managers #### Feature configuration This feature is currently available to specific suppliers. For more information, please see [Available supply chain integrations](/commercial/docs/available-supply-chain-integrations). You can select branches on the purchase order after a vendor has been selected to determine which branch you want to submit an order to electronically. ## Things to know - Branch-based purchasing is only available for the Full Procurement Integration (formerly Procure-to-Pay) users. - The system provides a default branch. ## Check branch availability 1. Go to top bar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D) . 2. In the side panel, select **Integrations > Vendor Integrations**. 3. In the *Integration Types* screen that opens, click **Procure-To-Pay**. ![Cursor Full Procurement in Settings](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-y69jtfrd.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D) 4. In the *Vendors* screen, select a supplier of your choice. ![Select a ServiceTitan supplier](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-o3f9lhme.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D)The *Integration Setup* screen opens. 5. Go to the **Map account** section. You can view the default branch card and its contact details. ![Default branch in the integration setup process](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-4oya4bb7.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D) ## Add a supplier branch to a purchase order 1. Go to the navigation bar and click **Purchasing** or **Inventory**. 2. From the side menu, click **Purchase Orders**. 3. Click **Create New**. > [!NOTE] > **Note:** For information about how to create purchase orders, see [Create purchase orders](/commercial/docs/create-purchase-orders-2). 4. In the *Order Details* section, select a **Vendor**. 5. Select the **Supplier Branch** from the dropdown. > [!NOTE] > **Note:** If applicable, selected integrated vendors may allow you to manually enter any details to display non-default branches that you can purchase from. ![Select Supplier Branch](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-ld0dtr5m.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D) 6. Complete the required fields. 7. Select **Check Vendor Inventory**. ![Cursor Check Vendor Inventory](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-77oi8u2s.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D) 8. To check the discrepancies, click **View and Resolve**. ![Vendor issues found - View and Resolve](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-56vxexya.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D)You can review the branch card details. ![ Branch card details](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/branch-based-purchasing-image-z4x7ythn.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A26%3A04Z&se=2026-11-09T12%3A26%3A04Z&sr=c&sp=r&sig=nxz3ck%2BFxaXhkpttZP%2BR73bQfLrXKfKkQ1R3LrLQ2A0%3D) ## FAQ --- ### #### What is Branch-Based Purchasing? Branch-based purchasing allows ServiceTitan customers to choose a branch (location) other than their primary branch on the purchase order in ServiceTitan. Customers can choose alternate distributor branches when ordering based on: - Product availability. - Proximity to job sites. - Urgency. This supports flexible sourcing while keeping invoicing unified. ## Want to learn more? - See [Full Procurement Integration](/commercial/docs/full-procurement-integration-home) - See [Set up your account for the Full Procurement Integration](/commercial/docs/set-up-your-account-for-the-full-procurement-integration) Used when home service providers purchase items from a branch other than their default. Commonly due to availability, urgency, and/or proximity to a job site. [Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The process of how ServiceTitan connects directly to the supplier and validates user accounts. [Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)