--- title: "Book a job for an existing service location in the ServiceTitan Field Mobile App" slug: "book-a-job-for-an-existing-service-location-in-the-servicetitan-field-mobile-app" tags: ["Area - Field Mobile App (FMA)", "Area - Call Booking", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement", "Role - Technician"] updated: 2026-11-02T09:12:11Z published: 2026-11-02T09:12:11Z canonical: "help.servicetitan.com/book-a-job-for-an-existing-service-location-in-the-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Book a job for an existing service location in the ServiceTitan Field Mobile App ## Overview Book a new work order for an existing service location and customer in the Field Mobile App. This allows for quick upsells and accurate logging to reduce office workload. > [!TIP] > **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D). [KB - Book a Job for an Existing Service Location in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/k04dbct5l5?web_component=true&seo=true&videoFoam=false) --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). - The *Book job* permission is required to book work orders for yourself in the Field Mobile App. Please contact the account administrator on your team. ## Things to know - You can also book work orders for new service locations if the location record doesn't already exist in ServiceTitan. For more, see [Book a job for a new service location in the ServiceTitan Field Mobile App](/commercial/docs/book-a-job-for-a-new-service-location-in-the-servicetitan-field-mobile-app). ## Create a Work Order from an existing service location in the Field Mobile App 1. Open the Field Mobile App and tap **Menu** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-grid-view-outline.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) at the bottom of the screen. 2. On the *Account* screen that opens, tap **Create a Work Order**. ![Menu screen highlights the Create Work Order shortcut alongside Tasks and a user profile.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Create%20work%20order%20shortcut-1.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) 3. On the *Create Work Order* screen that opens, use the *Search* box to find the service location. You can search by name, location, phone number, or email address. 4. Tap **Add** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-add.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) next to the location address. ![Create Work Order screen shows ABC Child Care Center search result with an add button highlighted for selection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Create%20work%20order%20search%20interface-3.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) 5. On the screen that opens, enter the required work order details: - Work Order Type - Business Unit - Marketing Campaign - Priority - Start Date & Time - Arrival Window - Summary (Optional) - Send booking confirmation (Optional) 6. When finished, tap **Create Work Order**. ![Create work order mobile form-2.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Create%20work%20order%20mobile%20form-2.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) If your office has enabled the *Leave Unassigned* permission for you, an *Assigned Technician* field appears in the booking flow. The field defaults to you. To leave the work order unassigned for dispatcher routing, tap the field and select **Unassigned**. When finished, tap **Create Work Order**. ![Work order form for Facebook advertising shows normal priority, scheduled date, time, arrival window, and unassigned technician.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Mobile%20form%20with%20Create%20Work%20Order%20labels.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A43Z&se=2026-11-09T11%3A57%3A43Z&sr=c&sp=r&sig=IYjdM0XKKmYfYg9OYgVeBeI4svS4PcDS6myPMKLCI6Q%3D) > [!NOTE] > **Note:** If the *Leave Unassigned* permission is not enabled for your account, the *Assigned Technician* field does not appear and work orders continue to be automatically assigned to you when you tap **Create Work Order**. ## Want to learn more? - See [Dispatch and Arrive with the ServiceTitan Field Mobile App](/v1/docs/dispatch-and-arrive-in-fma) - See [Complete an appointment in the ServiceTitan Field Mobile App](/commercial/docs/complete-an-appointment-in-the-servicetitan-field-mobile-app) - See [Complete a job with the ServiceTitan Field Mobile App](/commercial/docs/complete-a-job-with-the-servicetitan-field-mobile-app)