--- title: "Add previously installed equipment to a service location in ServiceTitan Mobile" slug: "add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile" tags: ["Area - Installed Equipment", "Focus - Construction", "Focus - Service Replacement", "Role - Technician", "Type - Commercial", "Type - Residential"] updated: 2026-10-15T04:24:33Z published: 2026-10-15T04:24:33Z canonical: "help.servicetitan.com/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Add previously installed equipment to a service location in ServiceTitan Mobile ## Overview If an equipment item is already installed at the service location but you don’t see it in the customer’s existing equipment list, add it to the location. Adding equipment to the location allows you to perform warranty work, track replacement opportunities, get more out of your reporting, and generally provide better customer service by increasing your awareness of your customer's needs. #### Who uses this feature - Technicians - Applies to all business types ## Things to know - If your company is performing the install, you'll be invoicing the customer for the equipment item. In that case, ServiceTitan will add the equipment to the customer's location for you; you do not need to add it manually as outlined here. - To avoid having technicians manually add details for commonly-installed equipment, office employees should [add equipment to the pricebook](/commercial/docs/add-equipment-to-your-pricebook-1). ## Add previously installed equipment to a service location 1. From the ServiceTitan Mobile App, tap **View** **Job****.** ![Job details for HVAC installation scheduled on February 5th at 9:00 AM.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-yxf0usfm.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D) 2. Go to the side navigation and tap **History**. ![Dashboard view showing job history, scheduled details, and HVAC installation information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-3esqtaup.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D) 3. Tap **Existing equipment**. ![Menu displaying history options with 'Existing equipment' highlighted for selection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-fawlz6on.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D)The Existing equipment flyout appears. ![Overview of existing equipment with installation and service dates displayed on the screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-1hkap3nv.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D) 4. Double-check that the equipment doesn't already exist for the location. Double-check that the equipment doesn't already exist for the location. Tap the equipment to pull up the equipment history to ensure that you aren’t adding a duplicate. ![Details of Areni's boiler including age, installation date, and warranty information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-ctlwpdz9.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D)If you don't see it, then tap **Add Equipment**. ![User interface showing existing equipment details and an option to add equipment.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-egvqk8i2.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D) 5. Select the equipment from the dropdown if it exists in your Pricebook. After you select the equipment, its details will be automatically added. ![Gif viewing how to select equipment](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-previously-installed-equipment-to-a-service-location-in-servicetitan-mobile-image-awk8ck24.gif?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A32Z&se=2026-11-09T12%3A21%3A32Z&sr=c&sp=r&sig=7D8Pqpz39j56n2wSoWQjhjcXhyEgDSG9mPuIejA2Ifw%3D)If the equipment is not in your pricebook, which can be the case if it’s an old installation or if the equipment is no longer manufactured, enter the equipment details manually. In either case, be sure to enter warranty information if available. 6. When you are done, tap **Save**. ## Want to learn more? - See [Add equipment to a service location without invoicing the customer](/commercial/docs/add-equipment-to-a-service-location-without-invoicing-the-customer) ServiceTitan's iOS and Android app for technicians to manage their schedule, job details, invoices, photos, and payments in the field. **What it does:** Keeps technicians connected to the office in real time — eliminating paper, reducing back-office data entry, and enabling on-site payments. **Also called:** Field app, Tech app **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The core work record in ServiceTitan representing a service request, containing appointments, invoices, estimates, and notes. **What it does:** Acts as the operational and financial center of gravity for all work performed — everything is tied to a Job. **Also called:** Work order, Service ticket **Tags:** Core [Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) ServiceTitan's product and service catalog where all items, tasks, materials, and pricing are defined and maintained. **What it does:** Ensures pricing consistency across all technicians and CSRs and enables fast, accurate estimate and invoice generation. **Also called:** Price list, Service catalog **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)