---
title: "Add, edit, and view work performed logs in the ServiceTitan Field Mobile App"
slug: "add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app"
tags: ["Area - Field Mobile App (FMA)", "Area - Forms", "Focus - Service Replacement", "Role - Technician", "Type - Commercial"]
updated: 2026-10-29T14:06:32Z
published: 2026-10-29T14:06:32Z
canonical: "help.servicetitan.com/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add, edit, and view work performed logs in the ServiceTitan Field Mobile App

## Overview

Add work performed logs to work orders in the ServiceTitan Field Mobile App. Work performed logs allow you to document what work you performed on the work order that day. You can then use these logs to generate the [work summary](/commercial/docs/generate-work-summaries-using-ti-in-the-servicetitan-field-mobile-app) for the work order.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D).

[KB - Add Work Performed Logs in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/tn13y0w0im?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Primarily for Commercial Service business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- Account configuration is required to use this feature. Please contact your office for details.

## Things to know

- You can add or update your work performed logs when offline. Your changes will automatically sync when you regain connectivity.
- The *Enhance* option is powered by [Titan Intelligence (TI)](/commercial/docs/titan-intelligence-overview) and only works when online.
- Your office may set work performed logs as required. If so, the Field Mobile App indicates this, and you'll be prevented from closing out the appointment or work order until you enter your log.
- If you're a lead technician, you can add and edit logs for your crew members.
- Your work performed log is added to the list of logs for the work order. It doesn't overwrite logs from other technicians.
- If you haven't dispatched to an appointment yet, didn't perform any work, and need to reschedule it, you can r[eschedule the appointment](/commercial/docs/reschedule-an-appointment-in-the-servicetitan-field-mobile-app) without needing to fill out a work performed log.

## Best practices

- When you arrive at a work order, review the previous work performed logs submitted by other technicians. These logs give you context on what work is already done.

## Add work performed logs in the Field Mobile App

1. Open the work order.
2. Add a log using one of the following options:
  - Tap **Add** **>** **Add Work Performed Log**.![HVAC maintenance job details with options to add work logs and payments.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-ud8sva19.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)
  - Tap the **Work Order** tab, scroll to the *Work Performed Logs* section, then tap **Add** or **View All > Add Work Log**.![Overview of work performed logs and authorization with clickable view options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-nit1jyga.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)
3. If you're a crew lead adding a log for a crew member, select the **Technician** this log is for. Otherwise, skip this step.![User interface for logging work performed by technician with highlighted fields.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-xzq2effu.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)
4. Enter a description of the work performed for the work order.

> [!TIP]
> **Tip:** You can tap the **Mic** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-mic-none.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D) icon to use your device's voice-to-text feature.
5. (Optional) Tap **Enhance** to improve your message with [Titan Intelligence (TI)](/commercial/docs/titan-intelligence-overview) by:

> [!NOTE]
> **Note:** If you're not happy with the output, tap **Revert** to go back to your original message.
  - Fixing grammar mistakes.
  - Adjusting the tone to be more professional.
  - Translating the text into English.
6. When finished, tap **Save Work Log**.![Document showing work performed with a save button highlighted for user action.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-ikxs62w2.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)

## Edit work performed logs in the Field Mobile App

1. Open the work order and tap the **Work Order** tab.
2. Scroll to the *Work Performed Logs* section and tap **View All**.![Overview of work performed logs and authorization details with clickable view options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-l7r8b9me.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)
3. On the screen that opens, tap **Edit** for the log you want to update.![Log entry showing completed HVAC maintenance at commercial building A by user.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-l98ff6zw.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)
4. Edit the log.
5. (Optional) Tap **Enhance** to improve your message with [Titan Intelligence (TI)](/commercial/docs/titan-intelligence-overview) by:

> [!NOTE]
> **Note:** If you're not happy with the output, tap **Revert** to go back to your original message.
  - Fixing grammar mistakes.
  - Adjusting the tone to be more professional.
  - Translating the text into English.
6. When finished, tap **Save Work Log**. The log updates with your edits.![Document detailing work performed with a save button highlighted for user action.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-4pzn3o52.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)

## View all work performed logs for a work order

1. Open the work order and tap the **Work Order** tab.
2. Scroll to the *Work Performed Logs* section and tap **View All**.
3. On the screen that opens, you can:
  - View all work performed logs in chronological order.
  - Tap **Show More** to view a specific work performed log.
  - Tap **Sort** to organize the logs by **Newest** or **Oldest** first.![Work performed logs showing sorting options and detailed assessments by users.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-edit-and-view-work-performed-logs-in-the-servicetitan-field-mobile-app-image-gywnqj22.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A29Z&se=2026-11-09T11%3A57%3A29Z&sr=c&sp=r&sig=argNiuD9NlvHEC%2FR%2BaAGkiI0c8S4AVSSsTBQ%2BlJB7q0%3D)

## Want to learn more?

- See [Generate work summary using Titan Intelligence in the ServiceTitan Field Mobile App](/commercial/docs/generate-work-summaries-using-ti-in-the-servicetitan-field-mobile-app)