Add credits to statements

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Overview

Group outstanding bills into statements as you receive them from your vendors. If you add multiple bills to a statement before you make a payment, your remittance vendors can process your payments more efficiently because they receive one payment for a statement instead of multiple payments for each bill. In addition, you can efficiently follow up with your vendors on any discrepancies in your statements and track those items in ServiceTitan.


Who uses this feature

  • Administrators, office employees, managers, accountants, and bookkeepers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

  • The Purchasing Module is required to use this feature.

  • Permission is required to use this feature. Please contact the account administrator on your team.

Things to know

If you haven't already enabled Payables, see Set up Accounts Payable.

Add a credit to a statement

In statements, credits can be a credit of items, a credit obtained from the vendor, or both. Vendors can issue statements with credits that you can utilize to reduce your payment amount to the vendor.

  1. Go to the navigation bar and click Accounting.

  2. In the side panel, click Credits.

  3. Select a credit. The Credit detail screen opens.

  4. Click Add to StatementThe Add to Statement pop-up opens.

  5. Click the Statement Name dropdown and do either of the following steps:        

    1. Select an existing statement.

    2. To create a new statement, do the following steps:                

      1. Enter a name in the Statement Name field for the statement. 

      2. Click Create as a new statement.

      3. Optional: Select the Statement Issued Date field and select a date from the calendar.

  6. Click Add to Statement.

The statement now appears under the Last Statement column.

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