--- title: "Activate the unit of measure for new items" slug: "activate-the-unit-of-measure-for-new-items" tags: ["Area - Inventory and POs", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"] updated: 2026-10-15T04:32:33Z published: 2026-10-15T04:32:33Z canonical: "help.servicetitan.com/activate-the-unit-of-measure-for-new-items" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Activate the unit of measure for new items ## Overview Activate the unit of measure for a new item to maintain accurate inventory data. Convert between the different units of measure on each transaction to facilitate this process. > [!NOTE] > **Note:** Depending on your account's configuration, you might see one or more of the following: > > - *Items and Pricing* instead of *Pricebook*. > - *Customer* instead of *Homeowner*. > - *Procurement* instead of *Inventory*. > > The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq). --- ### [Activate the unit of measure for new items Video](https://fast.wistia.net/embed/iframe/l00vrhuov0?web_component=true&seo=true&videoFoam=false) #### Who uses this feature - Inventory managers - Applies to all business types #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## Activate the unit of measure for an item without transactions 1. Go to the navigation bar and click **Pricebook![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-pricebook-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D)**. 2. In the side menu, click **Materials** or **Equipment**. 3. On the screen that opens, select the new item for which you want to activate the unit of measure. 4. Click **Actions**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-s4wj3gdj.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D)and select **View/Edit Material**.![A cursor selecting View/Edit Material from the dropdown list.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-he174vlc.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D) 5. On the *Edit Material* screen that opens, click the **Inventory Settings** tab. 6. On the *Inventory Settings* screen that opens, click the **Unit of Measure** card.![A cursor clicking the Unit of Measure box.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-sq7q7xw1.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D) 7. On the *Unit of Measure* screen that opens, click **Activate** or **Activate Unit of Measure**.![Image showing how to activate the unit of measure.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-3ve56tuv.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D)The *Unit of Measure Setup* screen opens. 8. In the **Existing Unit of Measure** field, enter the initial unit of measure for the selected item and click **Next**.![A cursor clicking Next after entering the initial unit of measure for the selected item](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-c1lw3nw1.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D) > [!NOTE] > **Note:** You can set up multiple purchasing units of measurement for a single item. 9. On the *Define New Unit of Measurement* card that opens, enter the new unit of measure for the selected item and its new conversion rate: 1. In the **Qty** field, enter the quantity of the selected item with the new unit of measure. 2. In the **New Unit of Measure** field, enter the new unit of measure.![Image showing the New Unit of measure field.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-yisz9top.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D) 10. When finished, click **Next**. 11. Review the changes and click **Convert Item**.![A cursor clicking Convert Item.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-e55u19jz.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D)The *Complete Conversion* pop-up opens. 12. From the **Business Unit** dropdown, select the business unit to which the unit cost is assigned and click **Complete Conversion**.![A cursor clicking Complete Conversion.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-the-unit-of-measure-for-new-items-image-zsbtce33.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A48Z&se=2026-11-09T12%3A29%3A48Z&sr=c&sp=r&sig=ouFfaSBm55weILdmGB4I%2BBE%2FnlptO5P%2B2W3iUbNWsdQ%3D)The conversion is completed as the item is completely new and has no transactions, adjustments, or Purchase Orders. ## Want to learn more? - See [Activate unit of measure for the items with pending transactions](/commercial/docs/activate-the-unit-of-measure-for-items-with-pending-transactions) ServiceTitan's product and service catalog where all items, tasks, materials, and pricing are defined and maintained. **What it does:** Ensures pricing consistency across all technicians and CSRs and enables fast, accurate estimate and invoice generation. **Also called:** Price list, Service catalog **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) An internal division within ServiceTitan used to segment work, reporting, and accounting — for example, “Resi HVAC” vs. “Commercial Plumbing.” **What it does:** Lets multi-trade or multi-division businesses track performance, capacity, and financials separately per division. **Where to find it:** Settings › Business Units. **Also called:** Trade division, Service line, BU **Tags:** Core [Learn more →](https://help.servicetitan.com/docs/add-and-edit-a-trade-or-division) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Formal documents sent to vendors to authorize purchasing materials or equipment, tracked against specific jobs in ServiceTitan. **What it does:** Controls material spend by requiring approval for purchases and matching POs to job costs for accurate job profitability tracking. **Also called:** Material orders, Vendor orders **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** PO